Support Plans

Protect Your Investment!

Ensure your business website works to fully support your business
and NOT the other way around

Your website is your online representation of you and your business. In many cases, your business cannot function without your website and your online business tools – think online shopping, hotel room booking or vacation home rentals, or online training and coaching. We live in a truly global marketplace and your website powers it all.

Our Technical Support Plans are designed to respond quickly to issues with your site and resolve those issues to minimize the impact on your customers and site visitors. Our Website Maintenance Plans help you keep your website content aligned with your business (including service offerings, store products, custom code, or almost any other part of your site) – even as you grow your business or adapt to changing markets.

And our Business Support Plans do it all – Technical Support and Website Maintenance – and include routine Business Consultation meetings where we can discuss technology alignment, project planning for scheduled significant changes, or analytics to inform your decision making.

Technical Support

Quickly resolve issues impacting your business website
SGD$199
SGD$ 179
00
Monthly
  • On Call Prioritized incident management
  • Website, Business Tools, and App
  • Premium access to Wix Support
  • Site Uptime Monitoring
  • Issue Tracking Log
  • Quarterly Reporting
PROMOTION

Website Maintenance

Keep your site content fresh and fully aligned with your business changes
SGD$ 359
00
Monthly
  • Content changes and additions
  • Website, Business Tools, and App
  • Maintenance of eCommerce Products
  • Maintenance of Services
  • Maintenance of Pricing Plans
  • Minor Changes to Custom Code
  • Site Health Monitoring
  • Maintenance Tracking Log
  • Monthly Reporting

Business Support

Technical Support and Website Maintenance for full support of your critical business tools
SGD$ 599
00
Monthly
  • EVERYTHING in our other Plans
  • Monthly Business Consultation Meeting
  • Issue Tracking Log
  • Maintenance Tracking Log
  • Monthly/Quarterly Reporting
Premium

Core features of every plan

Tracking Log

All Incident Management or Site Maintenance activity and status is recorded and tracked and made available to you for your informaiton and review at any time – fully transparent

Periodic Reporting

Monthly or Quarterly reporting keeps you informed of work results and status and can be reviewed during associated virtual meeting

Policies

Subscription services subject to monthly recurring charges; cancel at any time prior to your next charge; scope includes 1 website

We Help You
Keep Your Business Running

Smoothly.

Your website is the engine of your online business – keep it tuned  and diagnose issues BEFORE they have significant impact.