NUVI Releaf approached us for help with email marketing and customer engagement. They had an attractive and informative website with contact forms on key pages. However, they didn’t understand how to integrate that form data into customer engagement and ultimately, an email marketing strategy. They also wanted to create an online document repository so that customers could download legal and product specification documents, but only for approved site members. Finally, they wanted to migrate their collaboration and communication tools to Google Workspace but needed help with developing a structure and usage strategy.
After taking time to understand the business requirements, we designed a complete framework for engaging with site visitors interested in the NUVI Releaf products and new technologies. We utilized the Wix Ascend business tools to automate definitive responses based on visitor actions, and we designed Ascend Workflows to enable NUVI Releaf to easily track and follow up with interested visitors. Since most of the company’s product specifications and technology details are protected, we then designed a simple document repository with different roles and access permissions. These roles enabled NUVI Releaf to control which approved site visitors could access which documents, once they registered on the site and were approved for access. Finally, we advised the business on how to leverage the tools of Google Workspace to manage internal and external email communication, file sharing, and task management.
From beginning to end Reed has stuck with me by remaining responsive, supportive and patient. I am impressed by his ability to grasp the big picture as well as immerse himself in the granular details. He is excellent at striking the balance between following instructions whilst also suggesting better, alternative solutions.
Reed has gone above and beyond in every single way - and thanks to him my business is taking off! (March 24, 2022)
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